Privacy Policy

1. Boston Servicios Médicos, S.L. (hereinafter Boston Medical Group) - C.I.F.: B85485274 - Registered Office: Paseo de la Castellana, nº 77. 28046 Madrid, is the administrator of the website You can contact us by e-mail at the address or through the "We call you" and "Want more information" sections of this portal.

2. Boston Medical Group wishes to guarantee your privacy when you use our online services for which it has adopted the necessary technical and organizational measures to guarantee the security of personal data and to prevent its alteration, loss, processing or unauthorised access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed, whether from human action or from the physical or natural environment. The following statement will inform you, as a USER of our Internet platform, of our personal data protection policy. Boston Medical Group may modify this privacy policy based on legislative or self-regulatory requirements.

3. Boston Medical Group offers a variety of mechanisms to record your data when you send queries or contract your services. Only if you have authorized it, Boston Medical Group will use your contact details to send you information about the company and its services, as well as to request information about perceived experiences in order to optimize its service. You may at any time choose not to receive such information anymore.

4. In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data and by which Directive 95/46 / EC (General data protection regulation) is repealed, we inform you that the data you provide using the form that appears on this website will be processed by Boston Servicios Médicos, SL , with address at Avda. de Burgos, 19 4ª 28036 Madrid, with the sole purpose of responding to the query raised as well as managing, administering, providing, expanding and improving the services requested. Likewise, we inform you that any contact call, whether incoming or outgoing, may be recorded for your safety and to preserve privacy and ensure the correct treatment of the data.

5. The USER consents to the processing of their data for the purposes described, without prejudice to the right of revocation of said consent at any time. In this sense, we inform you that you can decide on the treatment of your data, requesting access to them, their rectification, cancellation, opposition to their treatment, portability of the data and the right to forget them, using any of the established channels. in point 2. If you no longer wish to receive information via email from Boston Medical Group, please notify us by any of the above channels or by ordinary mail to the address mentioned in point 4, identifying yourself and specifying your request or, where appropriate , by marking the box provided for this purpose on the form itself.

6. Likewise, we inform you that Boston Medical Group does not sell, share or rent such information to others or communicate it to any third party, unless it has a legal obligation to do so. However, it may release data for analytical and marketing purposes in order to improve service delivery.

7. The USER guarantees that he is over 18 years old and that the information provided is accurate and truthful. The USER agrees to inform Boston Medical Group of any modification to the information provided through an email to the address, identifying himself as USER of the WEBSITE and specifying the information that must be modified. Likewise, the USER agrees to keep the keys and identification codes secret and to inform Boston Medical Group as soon as possible in the event of loss, theft or unauthorized access. As long as such communication does not occur, Boston Medical Group will be exempt from any responsibility that may derive from the improper use by unauthorized third parties of such passwords and identification codes.

8. Additional information about Data Protection.

  • Who is the owner of this website?
Zip code Paseo de la Castellana, nº 77 – 28046 Madrid
Phone 910 78 27 82
    • Who is responsible for processing your personal data?1

    1 Modelo 2ª capa información.pdf

    Zip code Paseo de la Castellana, nº 77 – 28046 Madrid
    Phone 910 78 27 82


    • For what purpose will we process your personal data and for how long will we keep it?

    The enterprise shall process its personal data exclusively for specified, explicit and legitimate purposes and shall not be treated in a manner incompatible with those purposes.

    Purpose 1 Management, study and resolution of queries made through the web. Appointment request for clinical care. The company will keep its personal data for as long as necessary according to the information provided and the retention periods contained in applicable regulations.
    Purpose 2 Sending communications about products and services that may be of interest.
    Purpose 3 Consultation of opinion for marketing studies with companies in the sector, in order to improve the service provided to users.
    Purpose 4 Advertising operations on web pages through collaborators external to the company and authorized as Processors.
    Purpose 5 Empresas del ámbito de la salud a fin de implementar mejoras sanitarias a los servicios prestados al usuario.


    • For what purpose will we process your personal data and for how long will we keep it?
      What is the legitimation for the processing of your data? The legal basis for the processing of your data is:
      • The consent you give us by checking the box where you accept our privacy policy.
      • Express consent for the sending of information about products and services that may be of interest.
      • Express consent for diagnostic tests and follow-up of health guidelines.
    • To which recipients will their data be communicated?
      The data shall be communicated to the following undertakings for the following purposes:
    The company shall communicate the data to companies involved in market research management. Improvement of services provided to users.
    The company will communicate the data to companies related to the management of online advertising. Impact to users of the Boston Medical Group website.
    The company will communicate the data to companies related to digital marketing management. Improvement of services provided to users.
    The company shall communicate the data to companies in the field of health. Improvement of services provided to users.


    • What are your rights when you provide us with your data?

    Anyone has the right to obtain confirmation as to whether or not we are processing personal data concerning them in the company.

    In particular, you can address the company to your postal address or to the email address provided in this document for the purpose of exercising the following rights:

      • Right to request access to personal data relating to the data subject.
      • Right to request its rectification or deletion.
      • Right to request limitation of treatment.
      • Right to object to processing.
      • Right to data portability.
      • Right to be forgotten.

    You can request the forms necessary for the exercise of these rights by sending an email to the email address provided in this document.
    Given the very personal nature of the exercise of any of these rights, you must attach to the application a copy of your identity card or equivalent supporting document.
    You can contact the Spanish Data Protection Agency to obtain additional information about your rights or to lodge a complaint with it, especially when you have not obtained satisfaction in the exercise of your rights, obtaining all the information necessary for it through the web

    9. This website uses its own and third-party cookies (Google Analytics) that allow the information to be stored in the user's browser, which can be retrieved on subsequent visits. Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "cookies", which are text files located on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted and filed by Google on servers in the United States. Google will use this information on our behalf in order to keep track of your use of the website, compiling reports on website activity and providing other services related to website activity and Internet use. Google may transmit said information to third parties when so required by law, or when said third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. The data obtained will be processed by Google in accordance with the Google Analytics Privacy Policy. Cookies will not be installed on your computer until you express your willingness to browse the web through one of the following actions:

      • Stay on the web for more than 15 seconds
      • Scroll vertically through the web
      • Click on any point or link on the web

    10. By performing any of these actions the USER accepts the use of cookies and IP address tracking files whose use allows Boston Medical Group to collect data for statistical purposes such as: date of the first visit, number of times it has been visited, date of last visit, URL and domain from which it comes, browser used and screen resolution.

    For further information, please refer to our cookie policy.

    11. In order to clearly identify the signatory of BMG’s information and contractual documents and, in order to avoid possible cases of identity theft, BMG uses technology that allows the collection of certain parameters related to its digitised handwritten signature, such as signature pressure, signature speed or stroke inclination, which make it a biometric data, with a view to providing greater security for the data subject and a greater guarantee as regards the security of his data.